Privacy Policy

1. Who is the data controller

WHERE'S HYPE - CONSULTORIA E INFORMÁTICA, LDA., tax number 516834797, registered office at Vila Franca de Xira, Lisboa, Portugal.

For any question about personal data, write to [email protected].

2. What data we collect

We collect only what you send us voluntarily through the contact form:

• Name
• Company (optional field)
• Email address
• The content of the message you write

3. Why we use it

We use this data solely to reply to you and, where applicable, to follow up on a possible engagement.

The legal basis is the taking of steps at your request prior to entering into a contract (Article 6(1)(b) GDPR) and our legitimate interest in responding to people who contact us (Article 6(1)(f)).

We do not use your data for marketing, we do not sell it, and we do not pass it to third parties for their own purposes.

4. How long we keep it

We keep your message for as long as the exchange lasts and for up to two years afterwards, so we can pick the conversation back up if you return. After that it is deleted.

Where a contract follows, the associated data is kept for the statutory periods, in particular those required by tax law.

5. Who has access

Within our organisation, only those who need it to answer you. We also use suppliers who process data on our behalf, as processors, bound by contract:

• Resend, to deliver the contact form message by email, processed in the European Union region
• Our website hosting provider and our email service provider

6. International transfers

We aim to keep processing within the European Economic Area. Where a supplier processes data outside the EEA, we rely on the European Commission's Standard Contractual Clauses or on an adequacy decision.

7. Cookies

This website sets no cookies, uses no analytics and does not track visitors in any way. That is why we do not ask for cookie consent: there would be nothing to consent to.

If we ever introduce cookies that are not strictly necessary, we will ask for your consent first, as required by Article 5 of Portuguese Law 41/2004.

8. Your rights

As a data subject, you have the right to:

• Access the data we hold about you
• Have inaccurate or incomplete data corrected
• Have your data erased
• Restrict processing
• Object to processing based on legitimate interest
• Receive your data in a portable format

9. How to exercise them

Write to [email protected]. We reply within one month at the latest.

If you believe the processing of your data breaches the law, you may lodge a complaint with the Portuguese Data Protection Authority (CNPD) at www.cnpd.pt.

10. Security

The site is served only over an encrypted connection (HTTPS) and the contact form is protected against automated submissions. No technical measure is infallible, but we apply those appropriate to the risk of this processing.

11. Changes to this policy

We may update this policy. The date of the last update appears at the top of this page. Material changes will be flagged on the site.